Yes, without a doubt! We are open and transparent about our System with nothing to hide. Come and see us at a Show or at Storrington and we will be happy to let you inspect and operate the full system.
We also operate a fully working demo box at every Show for you to see the full System in detail.
We have never had one of our Smart-Tow Systems stopped in Europe. We are so confident in the legality of Smart-Tow that we will work closely with you in order to redress any situation that may occur.
Unfortunately there are some companies who claim their competitive system has been tested at “Government approved centres” and meet various “Standards” to which “Certificates” are provided. We do not wish to get into acrimonious discussion on this subject but please be aware that much of this is irrelevant or misleading. Please check out any claims yourself directly with the Authority to whom the competition say they have a relationship. Buyer beware!
As most modern cars feature vacuum (power) brakes, the Department For Transport (DFT) began to stop A frame users in 2017 and require the users to demonstrate that their A frame systems make the required minimum braking effort. The design of the mechanical braked (inertia) A Frames mean they cannot be taken to brake testing rollers to be tested. The inertia design requires the Tow car to compress the hitch against the motorhome to apply the brakes – meaning you cannot demonstrate the braking effort of the Tow car on its own, the department For Transport have placed prohibition order in some circumstances on inertia braked units where the vehicle features power brakes (most modern cars have power brakes) but no vacuum present in the A frame braking system.
We would prefer you to refer directly to the Department of Transport formal position on the matter of braking requirements. If you require any further information regarding the regulations covered by this DfT fact sheet,
Please contact the DfT at the address below:-
Department for Transport, Transport Technology and Standards 3
Zone 2/04, Great Minster House, 76 Marsham Street, London, SW1P 4DR
Telephone: 020 7944 2078 – Email: TTS.firstname.lastname@example.org
Supply & Warranty
Yes! Tow A Frame offer the class leading 2 years (24 months) warranty as standard.
The braking system warranty may be extended to 5 years for the Smartbox DUO unit by contracting directly with the manufacturer in the USA, any and all extended warranty queries must be addressed with the manufacturer (DEMCO USA) directly after completing the requisite extended warranty form after purchase.
Tow A Frame support warranty claims up to 24 months (2years) only.